Why can't I place orders or see prices on your shop?

You need to register or login using the "My Account" link at the top of the shop page to see pricing and place orders. Adding your mobile phone number in your details means that when you order the courier can send you updates as to when your delivery is due to be delivered.

What about the new pound coin?

From January 2017 all our vending machines accept both old and new one pound coins and from October 2017 you will find that the old pound coin will cease to be accepted.

Is electricity required?

No, sweet vendors are entirely mechanical so no electricity is required. There are several types of other vendors for crisps, cakes and biscuits some require electricity and some are mechanical.

What does it cost me?

Nothing, there is no charge for the machine you are just expected to promote it to your customers which increases your commission, ensure that it is safe and clean away from sources of heat.

Is there a contract with you?

There is no contract between us, you just keep the machine safe for as long as you want it. If you want it taken away just call customer services.

How often do you refill?

You will be visited to refill on a regular basis dependent upon the season.

What happens if the vendor runs out before you are due a refill?

On the side of every vendor is a sticker with the number of customer services: 0330 111 4358. If your vendor has four or more tubes totally empty call the number and speak to customer services.

What can I use the commission for?

You can donate it to any charity of your choice or you can keep it for your business or self. However if you put it towards a charity or a cause this should be displayed on the vendor itself. Generally clients are advised to go on the website of their chosen charity and download the logo print it on a piece of A4 and attach it to the top of the vendor. We are able to provide you with vendor livery in the name of your chosen charity or cause.

What charity do you support?

With Sweetlove machines you are encouraged to support your own charities, organisations or projects. We do not promote any one charity except for certain other products.

What does the vendor hold?

Every vendor hold 81 tubs of confectionery in nine tubes of nine tubs of branded and non-branded confectionary or nuts if you wish.

Where do you get products from?

We get products from our partner company Sweetlove Confectionery who find, source arrange packing and import the foreign confectionery and candy used in their pots which carry our generic Sweetlove label. They also provide products for trial in our vending machines.

What other products are there?

Apart from the large range of confectionery and candy available there are five or six flavours of the popular Pringles snack available, four flavours of sweet muffin, six flavours of flapjacks, several brands of popular biscuits and shortbread.

What sells best?

Once a particular product is found and packed in the Sweetlove label it is trialled and if popular used in all Sweetlove vending machines and then released for sale in our online shop to other operators of vending machines.

Confectionery is the best seller by far. If you look at our products page you will see that there is a large and varied range of popular sweets. The range in your vendor can easily be changed at any refill, replacing those items that perhaps are not selling well with other branded or non-branded sweets. The American candy range is one of the most popular as it is only available through us.

 

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